HassoluxQuestions and answers
A question about everyday work? Start here.
Recording hours, reviewing documents or inviting the team: find a short answer and the right guide for your next Hassolux step.
01 · 5 answers
Record and review working hours
From starting work on site to a reviewed entry in the office.
How do I start time tracking in Hassolux?
On the web, open Time tracking and select the project in the clock. Choose Clock in and wait for confirmation that time is running. Finish with Clock out. Your account needs an active linked employee profile and own-time rights.
Can I add forgotten working hours?
Yes. Use + Add time for the actual period. Check employee, date, project, start, end and break minutes, and describe the work clearly. Which entries you can create or edit depends on permissions. Submitted or approved personal entries may require correction by the responsible reviewer.
How do I record time across several sites in one day?
In the web time clock, finish the existing period with Clock out. Choose the next project and clock in again so periods stay linked to the right sites. Changing the project selector alone does not confirm a completed switch. At day's end, review projects, periods and breaks.
How do I record breaks in a time entry?
For manual entries, enter the actual break in minutes. Compare copied working-time defaults with the real day. If a break is already excluded as a gap between periods, do not deduct it again. Review the saved times before submitting.
Can every employee see the whole team's hours?
No. Personal and team time have different permissions. The administrator uses Team & Access to define who can edit their own entries, view team time or review entries. Also check the employee link and project access. An employee profile alone is not a personal login.
02 · 5 answers
Invoices, incoming documents and accounting
Prepare documents, review incoming records and organise handover to accounting.
How do I create a quotation for a construction project?
Check customer and project first. In Documents, create a quotation and add work, quantities, units, prices and required details. Save the draft and review the PDF. Saving, issuing and sending are separate steps; check recipient and attachments before sending.
Is every PDF invoice automatically an e-invoice?
No. An ordinary PDF presents an invoice in readable form; a structured e-invoice also contains machine-processable invoice data. XRechnung and ZUGFeRD use different file structures. Check the recipient's required format and the actual generated file. Our comparison explains the differences and links official sources.
How do emailed invoices reach the inbox?
With suitable permissions, set up the mailbox under Settings → Email connections. SMTP needs IMAP as well for importing. Start inbox synchronisation and review the period and import status. Refresh only reloads the list. Imported files may still be processing and must be reviewed before further use.
What should I do if an invoice has an error?
Check whether it is a draft or already issued. Edit and review drafts in the editor. For issued invoices, choose the appropriate correction route and preserve the original reference. Review payments separately; a correction does not execute a refund. Clarify the tax case with accounting.
Does Hassolux do my accounting automatically?
These functions support preparation: capture documents, review details, assign payments and pass records on. They do not automatically create complete bookkeeping. The document function labelled DATEV forwarding sends to configured email recipients. Agree the destination and workflow with your accountant and check receipt and processing there.
03 · 5 answers
Construction projects, GAEB and suppliers
Assign project records and compare quotations on a clear basis.
Where do I store plans, site photos and other project documents?
Assign records to the right project with clear names including date, area and content. Check the project before uploading and confirm the file opens afterwards. For photos, describe the condition recorded. Project plans and documentation are separate from incoming-document review in the inbox.
Can I manage sites in several cities with Hassolux?
Yes. Create each site as a separate project with a clear address and assign appointments, documents and hours to it. Use personal accounts and review permissions. Our regional overview shows examples for businesses in German cities; they all use the same Hassolux access.
Which GAEB files can I edit in Hassolux?
The GAEB area imports X83 and D83 bills of quantities. Review structure, quantities, units and descriptions before adding offer prices. X84 and D84 returns are available after their respective validation. Supported content depends on the source; read import and export messages before sharing.
Can I send different items to different suppliers?
Yes. On a published material enquiry, use Request suppliers to select the right items for each recipient. Review the full selection even with a search filter active. The personal portal link and fillable PDF use that selection. Check recipient, message and attachments before confirming sending.
How do I compare supplier quotations without overlooking missing items?
Compare quotations only on a clear scope. Review quantity, unit, manufacturer, lead time, freight and discounts as well as unit price. A missing or not-offered item is not a zero price. Before transferring prices, check the selection and internal calculation effects. Taking over a material price does not place an order.
04 · 5 answers
Setup, team and mobile use
Start with the right access and find help for the next step.
Where do I start after registering for Hassolux?
First review company details under Settings → Company. Create a customer contact and first project, then personal team accounts with suitable rights before employees edit hours or documents. Test a complete workflow using identifiable example data and check saved results before sending real customer documents.
How do I invite employees without giving them every permission?
With suitable administration rights, open Team & Access and Invite person. Enter the personal email and choose permissions. Review required user places and costs before the binding invitation. After acceptance, check employee link, project access and actual available actions.
Can I scan documents with my phone?
On supported iOS and Android devices, the mobile app offers Scan with camera under Add incoming invoice. Allow camera access and check all captured pages. Then review save and upload status: a local image does not confirm receipt in the company account. In the web inbox, use Upload documents for existing PDFs.
What if I have forgotten my password?
On sign-in, choose Forgotten password? and enter the account email address. Follow the message received and check spam if needed. Use the intended reset process and do not share credentials or reset links. Contact support if you no longer have mailbox access.
Which Hassolux plan fits my business?
Compare required features, included accounts and billing period on the pricing page. Consider who needs a personal account in the office and on site. Before extra invitations, review displayed user places and possible costs. Request a personal demo to discuss your workflow.
Read more or ask us
A short answer is just the beginning.
The blog provides detailed workflows and examples. Our team can help with your account or a specific transaction.
The next step
Explore Hassolux with your own workflow.
Try projects, working hours and documents together or get a personal introduction.